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Referrals

In partnership with placing authorities, families and professionals.

JTA Residential Care provides Ofsted‑registered children’s homes in East London (Jericho House and Howards House). We work in partnership with placing authorities, families and professionals to deliver safe, stable, and child‑centred care.

Who we support

  • Age: typically 8–17 on admission.
  • Needs: emotional and behavioural difficulties (EBD), attachment, trauma and related support needs.
  • Placement types: short‑term, medium‑term and long‑term; step‑down from higher support; step‑up from family/foster; and planned transitions towards independence.

Our aim is to provide stability and progress, with clear care planning and measurable outcomes.

Our matching approach

We complete a thorough matching and impact risk assessment to ensure the placement is right for the child and for the existing group. This includes: – Reviewing the referral, care plan and risk assessments

  • Considering compatibility (age, needs, routines, education, peer dynamics)
  • Evaluating any potential conflicts of need and safeguarding considerations
  • Confirming whether our homes can respond effectively to the child’s needs

Placements are only accepted when we are confident we can meet needs safely and positively.

Admissions

Wherever possible, admissions are planned and include:

  1. Information sharing – initial referral review and request for essential documents (see list below).
  2. Introductory visit – the young person, with their Social Worker and (where appropriate) family/carers, is invited to visit the home. Virtual tours can be arranged.
  3. Placement meeting – to confirm suitability, expectations and next steps.
  4. Children’s Guide – provided and explained; house expectations and routines discussed with the Manager/Key Worker.
  5. Placement agreement/contract – agreed with the placing authority, including goals, outcomes and review dates.
  6. Arrival and induction – welcome, safety briefing, house tour and inventory of personal belongings completed with the Key Worker.


We reinforce expected standards of behaviour and the support available, ensuring the young person clearly understands both.

Emergency referrals

We recognise that emergencies happen. In exceptional circumstances, where there is no suitable alternative or where the risk of not placing is higher, we can consider an emergency admission.

  • A review meeting within 72 hours will confirm whether the placement should continue.
  • The Care Plan and essential written information should be provided as soon as possible and no later than 72 hours after the placement begins.

Our team supports both the newly admitted young person and those already living in the home to minimise disruption and maintain safety and stability.

Information we request from placing authorities

To complete matching and, if agreed, admission, please provide (as applicable):

  • Referral form / Care Plan (including legal status and contact arrangements)
  • Risk assessments (safeguarding, behaviour, missing, CSE/CCE, self‑harm, arson history, allergies, etc.)
  • Chronology and recent reports (e.g., LAC reviews, PEP/EHCP, health assessments, CAMHS reports)
  • Education details (current/previous setting, attendance, exclusions, transport)
  • Health information (GP details, immunisations, medication, consents)
  • Family/professional network and key contacts
  • Cultural/identity needs, language, religion and any specific preferences
  • Any orders/conditions and permitted contacts

Sharing clear, up‑to‑date information helps us keep everyone safe and provide the right support from day one.

Information we request from placing authorities

To complete matching and, if agreed, admission, please provide (as applicable):

  • Referral form / Care Plan (including legal status and contact arrangements)
  • Risk assessments (safeguarding, behaviour, missing, CSE/CCE, self‑harm, arson history, allergies, etc.)
  • Chronology and recent reports (e.g., LAC reviews, PEP/EHCP, health assessments, CAMHS reports)
  • Education details (current/previous setting, attendance, exclusions, transport)
  • Health information (GP details, immunisations, medication, consents)
  • Family/professional network and key contacts
  • Cultural/identity needs, language, religion and any specific preferences
  • Any orders/conditions and permitted contacts

Sharing clear, up‑to‑date information helps us keep everyone safe and provide the right support from day one.

What to expect

  • A transparent process aligned with the Children’s Homes (England) Regulations 2015 and Ofsted guidance.
  • Collaborative planning with the child/young person at the centre of decisions.
  • Regular reviews and progress updates against agreed outcomes.

Make a referral

Or complete the referral form and we’ll be in touch. JTA Residential Care – Raising Hope. Restoring Trust. Rebuilding Lives.

We’re here to answer your questions and guide you through our referral process. Fill in the form below and let’s start exploring how we can help.

Let's Connect Today

We’d love to connect with you – whether you’re seeking a nurturing home for a young person or looking to join our compassionate team. As an OFSTED-registered provider, we create supportive family-style environments where young people thrive through personalized care and meaningful relationships. Join us in making a difference as a valued team member or a family finding the right placement for your young person’s brighter future.

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